<aside> 💡 Another strategy we can use before resorting to a Client Update is triangulations. Here it is imperative to explain the calculations well. Keep in mind that, in this case, the client is not receiving an answer precompiled from a source. Instead, it is YOU who are estimating the answer from the information found. Build trust in that answer by clearly explaining your calculations, using logic, and supporting your calculations with evidence.

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Requirements

When we use triangulations, we must make it, so the client understands how we have performed the calculations.

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What Is a Triangulation?

The process of piecing together various pieces of data and information using math, assumptions, and/or logic to arrive at conclusions is called triangulation.

There are two main types of triangulations:

Our priority should always be to present precompiled information from a credible source. For example, if the client asks for a company’s market share, we want precompiled sources showing the market share.

If this figure is not available, then we move on to triangulation. Again, the priority is to present the information needed for the triangulation. To continue the example from above, if we are calculating a company’s market share (=company revenue/market size), we want exact figures for the company’s revenue and the market size from precompiled sources.

If the exact information is not available, then we go on to use a proxy. So, if there is no information available on the precise market size and we cannot calculate it, we might look for a proxy like the market size of a similar market. [See the section on Using Proxies on the previous page]

Performing Triangulations